Impact of Nurses on Patient Mortality and Morbidity

Doctors are often cited as ‘God’ in healthcare setting. Ever wondered what happens when doctor leaves a patient, who is the constant source of energy, support and care. Answer isn’t a tricky one, it is the nurses who stand by the patients when in an ICU a patient is not happy with his meals and wants to have his juice exchanged as he doesn’t like the flavor or a patient who is disoriented and wouldn’t let anyone touch him is taken care by the nursing team.

“Number of Nurses had greater impact on patient at higher risk whereas the effect of medical staff remain unchanged”

West E, 2014

Surprising, isn’t it. But research says so. There are nurses who would go beyond their call of duty and cross a river full of crocodile to reach the people for treatment literally! Read story of Sunita Thakur, an ordinary nurse who changed the world around.

nurse crossing river on duty call

I am sure if you are in healthcare, you must have come across few of these heroes who either taught you how to give injection, stood there with you when you were delivering a baby for the first time or encouraged you as you performed an independent surgery all by yourself.

However derogatory the remarks would have been against nurses, we have all met and worked with some, who continue to work, thrive and make us proud of who we are- Nursing Professionals.

Patient outcome and journey in a health care set up is enormously impacted by the nursing care he/she receives. Whether it is an operation theatre where a nurse tells the surgeon to count the sponges and instrument so that there are no accidents or it is the post-operative nurse who quickly assesses, identifies a life threatening arrhythmia and informs the doctor on duty, it all matter. It will decide whether the patient will be re-admitted for an avoidable mistake or if the patient will suffer a complication and stay longer than expected in the critical care unit.

Difference between Morbidity and Mortality

Morbidity- Morbidity in literal sense means being sick, ill or unhealthy. When we describe it in terms of ‘increased morbidity’ it means the reference is deterioration or impairment of health which happens over time.

Mortality- Mortality is related to one’s risk of death. Usually mortality is described in number of deaths in a setting over time (say month/yearly).

Do nurses impact morbidity and mortality in healthcare?

Yes, the nurses have very critical role to play in patient outcome in terms of morbidity and mortality. Nurses provide patient care round the clock as a result they are in the best position to identify the early signs of any deterioration in patient condition and take action.

A large study done by Needleman et al found the link of increased patient mortality with low staffing.

Read more here: https://www.nejm.org/doi/full/10.1056/nejmsa1001025

Case Study: Readmission of Patient with Planned Appendectomy

Day 1: A patient 45 years old gets admitted for appendectomy. He is a smoker (1 pack/day) and has no other history of medical condition and is not taking any medications.

Day 2: Patient is received post procedure in the post-surgical unit after successful surgery with no complications. Vitals are stable. Patient is conscious and reports pain at the surgery site. Urine output at the end of the day is 1000 ml/ day.

Day 4: Patient is discharged from the hospital with precautions explained to him and follow up.

Day 5: Patient returns to the hospital complaining of breathlessness. Nurse starts oxygen at 5 l/min as oxygen saturation is 90% and informs doctor about the patient. Patient is monitored and assessed for any complication and surgery site. Saturation of the patient is maintained 98% to 100% and patient feels better. The patient reveals that he did not quit smoking just a day before the surgery as well and also suffered nasal congestion as he had infection.

The information in this case was missed by the health professionals as patient continued to smoke. Patient also failed to mention about the infection he suffered just before the surgery. In this condition, the surgery of the patient could have been postponed as this was not an emergency procedure. But, what happened?

Patient got readmitted and could have possible suffered a complication. This case study demonstrates the possible patient morbidity due to improper assessment and missed information. Not blaming anyone, it was the responsibility of both the doctor and the nurse. But as we know, nursing assessment is an important first step and many fragmented pieces of information which can be missed by doctors can be easily recovered if the nurse assesses a patient well. Knowledge and skill of the nurse does matter.

Morbidity and Mortality in healthcare and Role of Nurse

In healthcare setting there are certain group of complications whose outcome is impacted by nursing care the patient receives. These include the following:

Conditions that increase the morbidity rate at healthcare setting impacted by nurses

  • Urinary tract infection
  • Pressure ulcers
  • Hospital acquired pneumonia
  • Deep vein thrombosis
  • Pulmonary embolism
  • Procedure related upper GI bleeding
  • Sepsis
  • Shock
  • Cardiac arrest
  • Surgical wound infection
  • Pulmonary failure
  • Metabolic imbalances such as hypo/hypernatremia, hypo/hyperkalemia

Note that mortality rate in a hospital is increased as a result of failure to rescue due to above conditions which are the reason for higher morbidity.

Does increased staffing help prevent mortality and morbidity?

The answer is yes. Employing qualified nursing professionals as per the need of the unit is found to be related to patient outcomes and development of morbid complications that directly impacts the patient outcome.

There are many studies that support it. Nursing hours per patient day influenced patient outcomes tremendously. As per the literature the complications that were found to be directly impacted by staffing were:

  • Urinary tract infection
  • Pneumonia after surgery
  • Thrombosis
  • Pulmonary complications in surgery patients
  • Medication errors
  • Pressure ulcers
  • Patient complaints
  • Hospital acquired infections rate
  • Mortality in healthcare setting

All these studies which found a direct relation between staffing and patient outcome also indicated that increased staffing was inversely related mortality rates, decrease mean length of stay and lower complications.

Does qualification of nurse impact morbidity and mortality?

Role of qualified nurses has long been recognized globally. A skilled nurse can judge and prevent adverse events in a unit. That’s why in many settings like post-surgical units, I have witnessed that the treating team relied more upon the nurses for patient progress in crucial hours. This is only possible if a nurse is qualified.

How do we define a qualified nurse? Does the degree matters?

Yes it does. A study indicated that 10% more B.Sc. nurses, decreased deaths and failures in among 665 hospital, regardless of their work environment, by roughly 4%.

Read more about the study here: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3217062/

Similarly, an extensive review of 27 studies done in 2018 says that higher levels of nurses’ education were associated with lower risks of failure to rescue and mortality in 75% and 61.1% of the reviewed studies pertaining to these adverse events. How qualified a nurse was also found to be associated with lowers hospital admissions and shorter length of stay.

Read more here: https://www.sciencedirect.com/science/article/pii/S002074891830018X

Other nursing factors impacting morbidity and mortality

Nursing skill mix- Nursing skill mix means nurses are replaced with other staff like nurses’ aides and other assistant personnel and usually a cost control method employed by the hospitals. Arguments have also been there for more than a decade now where the nurses also support the employment of such personnel for certain tasks referred to as ‘Non-nursing tasks’. Twigg DE found that there was significant increases in three adverse events including failure to rescue, urinary tract infection and falls with injury where the assistant in nursing wards were placed with one significant decrease that is mortality.

Nursing skill mix has also been found to be associated with:

  • Mortality
  • Patient rating of hospital
  • Nurse reported adverse events

It has been indicated that employment of temporary nurses are associated with increased mortality. The possible reason could be lack of orientation to the unit, understanding of protocols and accountability. Therefore, it is often been debated even in India with this trend that has recently come in to mix permanent with temporary nurses in certain setting including government set ups. Nurses have been protesting against it and demanding to absorb such nurses on permanent basis. The administration must understand that skill mix in this regard dilutes the quality of care a patient receives in any healthcare set up.

However, adding assistants to nurses who perform non-nursing tasks is appreciated as it prevents nurses’ burnout and let them concentrate on other tasks that are need more of their attention. The only way to ensure that the patient receives quality care even by these assistants is by educating them, training them and putting a set protocol which are monitored by quality nurses periodically.

Nurse- Physician Relationship- Believe it or not practical environment where a nurse works is found to impact how well care a patient receives. It also impacts nurses retention in a hospital. A good example that I quote from my own experience is in a tertiary care hospital, where neonatal ICU is managed by a great team of doctors and nurses. It is constantly been in top neonatal units in Asia. What is different? When I was gaining experience as a student in the unit, I saw a difference. The daily rounds of the consultant would include report of individual neonate from their respective assigned nurses. And as a student we were told by our peers to be extra prepared to answer questions that would be asked by doctors and nurses unequivocally. It was an experience I still cherish. Neonatal mortality has been magically controlled in this unit. Kudos to such team.

A study Siedlecki S, 2015 quoted that 55% of nurses said that physician’s behavior impact nursing decisions especially young nurses were affected more than older nurses. Similarly, Aiken LH also reported that hospital with better physician-nurse had lower 30-day mortality.

Happy Nurses Happy Patients

Nursing professionals to perform their best must be supported well. How can we do that?

  • Know the nurses well who enter your organization. Use smart applications to assess them and understand their capabilities and place them accordingly. See link to know more: SMARTHIRE- https://play.google.com/store/apps/details?id=org.bodhihealthedu.smarthire
  • Use acuity systems and distribute your nurses wisely.
  • Promote individual endeavors. Support nurses to perform better by encouraging them to keep themselves updated and keep learning. You can enroll here: /product-category/nursingcourses/
  • Promote professional interactions and follow evidence based practices.
  • Teach and reinforce quality patient care with accountability. Educate nurses about the need, indicators and their role in preventing such events. Encourage them to monitor patient progress and publish their achievements.
  • Teach assertiveness and encourage professional communication by setting an example by yourself. Learn more about here: /product/soft-skills-personality-types/

References:

1. West E. Barron DN, Harrison D, Rafferty AM, Rowan K, Sanderson C. Nurse staffing, medical staffing and mortality in Intensive Care: An observational study. International Jounral of Nursing Studies [Internet]. 2014 May [cited 2019 Mar 10]: 51 (5); 781-94.

Available from: https://www.sciencedirect.com/science/article/pii/S0020748914000340

2. Twigg DE, Myers H, Duffield C. Impact of skill mix variations on patient outcomes following implementation of nursing hours per patient day staffing: a retrospective study. Journal of Advance Nursing [Internet]. 2014 Feb 4 [cited 2019 Mar 10]: 2710-18.

Available from: https://onlinelibrary.wiley.com/doi/pdf/10.1111/j.1365-2648.2012.05971.x

3. Aiken LH, Sloan D, Griffiths P. Nursing skill mix in European hospitals: association with mortality, patient ratings, and quality of care. BMJ Qual Saf 2016;[Internet]. doi: doi:10.1136/bmjqs-2016-005567

4. Siedlecki S, Hixson E. Relationships between Nurses and Physicians Matter” OJIN [Internet]: 2015 Aug 31 [cited 2019 Mar 10]; 20 (3). DOI: 10.3912/OJIN.Vol20No03PPT03

Nursing Sensitive Indicators and its impact on Accreditation

Accreditation in Healthcare- Role of Nursing Sensitive Quality Indicators

The current trend in healthcare is encouraging organizations to acquire ‘accreditation’ with national (NABH) and international organizations (JCI). The process not only helps the institution to demonstrate quality patient care, understand lacunae, scope of improvement but also enhancing their reputation as healthcare providers.

Accreditation in Healthcare– What does it mean?

Accreditation is granting recognition or certification to an institution that maintain defined benchmark standards. Accreditation in healthcare happens through a review process where the healthcare organization is allowed to demonstrate their ability to meet regulatory standards.

Who defines the standards?

Usually the healthcare organization have to meet the standards that are defined by a recognized accreditation organization for example:

Joint Commission International (JCI)- Joint commission international is one of the relied upon international accreditation body known for its standards and stringent quality evaluation process. Learn more about JCI here:

https://www.youtube.com/watch?time_continue=82&v=19ffgRFCt8Y

National Accreditation Board for Hospitals & Healthcare Providers (NABH)-  It is the Indian accreditation body established to operate the accreditation program of health care organizations. Learn more about NABH here:

 

 

How does accreditation help?

In Healthcare, accreditation has multiple benefits. It influences organization, patient and the professionals like nurses as well.

1. Benefits to the Patient- Patient gets quality care from credentialed professionals where patient satisfaction is given preference and their rights are respected.

2. Benefit to Healthcare Organization- Healthcare organization gets to keep abreast with the benchmark standards, ensuring quality care with increased confidence of the society in the services provided by the organization.

Click to know more:

3. Benefits to Healthcare professionals- Healthcare professionals’ credentials are part of the assessment process during the accreditation process. It ensures that the professionals are updated and also checks that there competency is assessed periodically. For example nurses need to be trained in performing CPR and must be given a chance to update through in-service education.

To learn more you may enroll for the CPR course here: /product/cardio-pulmonary-resuscitation-cpr-adult/

Role of Nursing Sensitive Indicators during Accreditation

Quality indicators as such are important to achieve the target of getting an organization accreditation. Though the review of literature presents a complex picture, quality indicators are very important to enhance the quality of healthcare services undergoing accreditation process. Nursing sensitive indicators generally refers to various aspects of nursing care including the following:

Nursing sensitive indicators

1. Structure Indicators- These include nursing manpower, competency or skill level of nursing staff and education as well as certification levels of nursing staff.

2. Process Indicators- Includes patient assessment methods and nursing interventions.

3. Outcome Indicators- These refer to outcome of patients depending upon the quality of nursing care provided such as patient fall, pressure ulcers, infections and patient satisfaction with nursing care.

During the accreditation assessment process all these aspects are assessed for nursing professionals.

Improving the Nursing Sensitive Indicators- Getting ready for the Accreditation!

As a nurse leader, one often faces challenge to allocate and manage resources ensuring the quality of care a patient receives. Let us learn about what you can do as nursing professionals to focus on structure, process and outcome standards which you may be asked about during the accreditation process and how to prepare yourself for that in advance.

Structure Indicators

  • Nursing Manpower- Nursing manpower is crucial and a difficult area to conquer. It is forte of the HR and chief of nursing together. To ease the efforts and to follow the league as nurse leaders try the advance tools available. One such system is acuity based staffing. Such systems are based on patient requirement. For example a nurse can be allocated to one, two or multiple patients based on needs with patient categorized as dependent, semi-dependent and independent. Learn more about staffing here:

  • Skill assessment– Nursing skill assessment is done in many organization periodically by education department. However, in India, competency based assessment is very limited. Do note that accreditation agency look out for these parameters.

  • Certification and Continuing education- The education team has to often present the record of nursing staff during the accreditation. The staff nurses might be picked up randomly and the records may have to display in front of the auditor. Nurse educators often struggle to reach every nurse for updating them. Switch to online education for easy access and record maintenance. This can help you as educator to track the progress of individual nurses and also provide flexibility to the nurses to learn at their own pace and anywhere they want. Follow the link to know more: /product-category/nursingcourses/

Process Indicators

  • Patient assessment methods and nursing interventions- Patient assessment methods should be relevant but should not overburden the nurses. The purpose of assessment methods is to ensure minimize the loop holes in care provided to the patients. A measure to ensure quality care by the nurses. Nurses must be involved in the care assessment pathways developed for the patient care. Latest addition to the care pathways is to develop decision support systems which not only guides the nurses what to assess but what action they must take next. Follow the link to know more:

 

Outcome Indicators

These indicators are the most crucial Nursing Sensitive Indicators as these are directly related to patient outcome.

  • Patient Fall- Patient fall is one of the most dreaded incident on the list of a clinical nurse as well the whole caring team. Fall can cause internal injury, laceration, fractures and bleeding. Studies show that about ‘one-third’ of the hospital falls are preventable. Especially in elder population fall can be important cause of mortality and morbidity. Causes are many including previous history of fall, drugs, and other causes such as visual disability or neurological impairment. Assessment tools are available and must be used by nursing professionals to avoid the events.

Patient fall

Centre for Disease Control (CDC) has proposed fall prevention program called STEADI (Stop Elderly Accidents, Deaths and Injuries). Follow the link to know more: STEADI Pocket Guide

STEADI tool kit for Healthcare Providers:

  • Hospital Acquired Pressure ulcers (HAPU)- HAPU indicates the poor quality of care in a healthcare set up. Especially if the pressure ulcer progresses to stage 3 or 4, it can cause infection, mortality and morbidity and also increases the length of stay of a patient.

Florence Nightingale in 1859 wrote:

“If he has a bedsore, it’s generally not the fault of the disease, but of the nursing”

Though it has been supported by many studies that the entire team (doctors, nurses, physiotherapist and dietician) is responsible if a patient develops pressure ulcer but it largely falls on the shoulders of nursing team. Assessment is the key to prevention for most of the outcome based quality indicators. Braden scale is reliable and popular scale used in healthcare setting to assess the risk of pressure ulcer as development of pressure ulcer is affected by many factors. Here are the components of Braden scale.

Learn how to assess stages of pressure ulcers. It is very important that nurses look out for patient vulnerable surfaces every day and pick early signs of pressure ulcer.

Stage I pressure ulcer- It is characterized by intact skin with non-blanching erythema.

NOTE: This is an important time to identify pressure ulcer and many professionals fumble about identifying the stage I pressure ulcers. If the nurses are careful to document there are chances that the pressure ulcer is detected only when it reaches stage II.

Stage-1 pressure ulcer

 

How to test for Non-blanchable erythema- The classic sign of Stage I pressure ulcer?

  • Apply light pressure on the suspected area for few seconds
  • Release and watch for return to usual skin color

Blanchable- Skin color returns immediately to normal. See blanchable skin.

NOTE- it is normal response.

 

Non-blanchable- Persistent redness or rashes in lightly pigmented skin. See how you can identify non-blanchable

erythema to label it as LEVEL I PRESSURE ULCER.

Stage II pressure ulcer- Pressure ulcer turns into an open ulcer involving epidermis, dermis or both.

stage 2 pressure ulcer

 

Stage III pressure ulcer- It involves full-thickness tissue loss with visible subcutaneous fat.

stage 3 pressure ulcer

 

Stage IV pressure ulcer- In stage IV the pressure ulcer has involves underlying muscle and bone.

stage 4 pressure ulcer

See link to know more about staging, back care and management of pressure ulcer here:

/product/care-of-patient-with-pressure-injury-bed-sore/

  • Central line associated blood stream infection- A central line-associated bloodstream infection (CLABSI) is infection that occurs when organisms enter the bloodstream through the central line.

CDC recommends the following precautions for health professionals to prevent CLABSI:

  1. Perform hand hygiene.
  2. Apply skin antiseptic.
  3. Ensure that the skin preparation agent is completely dried before inserting the central line.
  4. Use maximal sterile barrier precautions including sterile gloves sterile gown, cap, mask and sterile drape.
  5. Once the central line is placed follow recommended central line maintenance practices. Wash hands with soap and water or an alcohol-based hand rub before and after touching the line
  6. Remove a central line as soon as it is no longer needed.
  7. Also find the checklist proposed by CDC called the CLABSI bundle.

https://www.cdc.gov/hai/pdfs/bsi/checklist-for-CLABSI.pdf

  • Catheter Associated Urinary Tract Infection- Urinary tract infections account for 40% of all hospital-acquired infections and 80% of such infections are known to be associated with indwelling urethral catheters.

CAUTI Prevention- Nurses must consider the following points when planning to insert a catheter.

  • Insert catheter only when indicated. Consider other options such as condom drainage or intermittent catheterization.
  • Ensure that only trained professionals insert the catheter. You may access the course here:

Urinary Catheterization

  • Follow sterile technique during insertion of catheter.
  • Minimize days of insertion. Remove catheter as soon as possible.
  • Maintain close drainage system.
  • Practice hand hygiene and standard precaution during patient care.

Learn about Nurse driven protocol to reduce CAUTI by Joint Commission International (JCI) for free:

https://www.jointcommissioninternational.org/spotlight-on-success-implementing-nurse-driven-protocols-to-reduce-cautis/

Restraints- Use of restraint in hospitalized patient especially in ICU patients is practiced is listed as a nursing quality indicator by National Database of Nursing Quality Indicators in US. Many times it becomes difficult to avoid the use of restraints but it is always suggested that restraints be used as a last resort when patient poses threat to self or others.

Types of Restraints-

Types of restraints

 

Physical restraints- These restraints restrict or control the movement or behavior. These include hand mittens, belts, bed rails, lap cushions etc.

Chemical restraints- These restraint control the movements or behavior through medications such as tranquilizers and sedatives.

Nursing responsibilities when a patient is prescribed restraints:

  • Observe patient every 15 minutes for the first hour of restraint and subsequently as per the age every 2 hourly or 4 hourly.
  • Assess physical condition of the patient including, vitals, hydration, nutrition, and joints of extremities being restraint, comfort of the patient and hygiene needs.
  • Psychological status and need for further revision of orders.
  • Assess patient for continuous need for restraint and patient behaviors during temporarily removal of restraints.
  • Special care should be given to the area where the restraint is applied example hands must be assessed when using wrist restraint or mittens as restraints for any injury resulting from the restraint.

Outcome indicators must be monitored, documented and reported by each team of a unit in the healthcare setting and measures to improve the outcomes must be discussed and implemented in consensus with quality team and nursing team to achieve the goals as a team to improve patient care using the recent evidence based practices. The whole process is usually a matter of interest for the treating team but also for the accreditation agencies to track the progress an organization makes to ensure quality care to a patient which generally goes by the name of ‘Root cause analysis’ by the quality team.

Conclusion

Nursing sensitive quality indicators are a must to be monitored in any healthcare organization as it is a direct measure of nursing care in an organization, also it pushes the healthcare team to perform better in addition plays a crucial role about reflection of best practices in an organization during the accreditation process. Learn more about NABH accreditation Nursing Excellence Standards here:

https://www.nabh.co/NURSINGEXCELLENCE.aspx

References:

1. Heslop L, Lu S. Nursing-sensitive indicators: a concept analysis. J Adv Nurs. 2014 [cited 2019 Feb 28]: 70(11); 2469–2482. doi: 10.1111/jan.12503.

2. The Sentinel Watch. The three types of nursing indicators. 2011 Nov 2 [cited 2019 Feb 28]. Available from: https://www.americansentinel.edu/blog/2011/11/02/what-are-nursing-sensitive-quality-indicators-anyway/

3. Almoajel AM. Relationship Between Accreditation and Quality Indicators in Hospital Care: A Review of the Literature. World Applied Sciences Journal. 2012 [cited 2019 Feb 28]: 17 (5); 598-606. Available from: https://pdfs.semanticscholar.org/581c/5fbb1fa8e12ecbf6feb8989ba499b02d0162.pdf

4. Nightingale F. Notes on nursing . Philadelphia: Lippincott; p. 1859.

5. Cuddigan J. Stage 1 Pressure Injury: Non-Blanchable Erythema of Intact Skin. National Pressure Ulcer Advisory Panel. 2017 Mar 3 [cited 2019 Mar 3]. Available from: https://www.npuap.org/wp-content/uploads/2017/03/Cuddigan-Janet-Stage-1.pdf

6. Salamon L. Catheter-associated urinary tract infections: a nurse-sensitive indicator in an inpatient rehabilitation program. Rehabil Nurs. 2009 Nov-Dec [ cited 2019 Mar 3] :34(6); 237-41. Available from: https://www.ncbi.nlm.nih.gov/pubmed/19927851

7. Registered nursing.org. Use of Restraints and Safety Devices: NCLEX-RN. Available from: https://www.registerednursing.org/nclex/use-restraints-safety-devices/

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